SALES STRATEGIST | CUSTOMER SERVICE EXPERT

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

September 3rd, 2024 (22 days ago)

Member Since

September 16th, 2022

Profile Description

Let’s Work Together to Take Your Sales and Customer Service to the Next Level

Are you looking to elevate your sales and customer service operations? Look no further! 

I’m Len Upgrade to see actual info, a dynamic and results-oriented Sales Strategist and Customer Service Expert with over a decade of experience in the BPO industry.

Why Choose Me?
With a proven track record across B2C and B2B environments, I bring a wealth of expertise to drive your business forward. My background includes working with international clients across Asia, the UK, and the US, where I've consistently delivered outstanding results. I am particularly interested in roles involving cold calling, telemarketing, and customer support, where I can leverage my skills to make a significant impact.

My Expertise Includes:

1. Cold Calling & Telemarketing: Drive successful outreach campaigns and generate leads through effective cold calling and telemarketing strategies.

2. Customer Support: Enhance customer satisfaction by providing exceptional support and resolving issues promptly.

3. Lead Generation & Sales Strategy: Transform your sales approach with strategic lead generation that converts prospects into loyal customers.

4. Appointment Setting & Customer Relationship Management: Optimize client interactions with top-notch appointment setting and CRM practices that build lasting relationships.

5. Fraud Detection & Prevention: Safeguard your transactions with advanced fraud prevention techniques that ensure regulatory compliance and mitigate risks.

6. Workforce Management & Training: Enhance team performance and productivity through effective management and tailored training programs.

7. Process Improvement & Market Research: Boost your operational efficiency and stay ahead of the competition with insightful market research and process improvements.

Technical Proficiency:
I’m adept at using a range of tools to streamline your operations: Microsoft Office365, Google Suite, Skype, AsanaLark, Trello, VUpgrade to see actual info, Genesys, ZendeskLinkedIn, Zoom, Slack, Canva, Dropbox, Mailchimp

What Can I Do for You?

1. Boost Sales: Drive significant sales growth through expert cold calling, telemarketing, and lead generation.
2. Enhance Customer Satisfaction: Provide exceptional customer support and build strong client relationships.
3. Optimize Processes: Improve your workflow and operational efficiency with targeted process improvements.
4. Prevent Fraud: Protect your business from financial risks with robust fraud detection strategies.

Let’s Connect! Ready to take your business to the next level? Let’s discuss how I can help you achieve your goals and drive success. Reach out today to start a conversation about how my skills and experience align with your needs.