Have you been looking for a Property Management Virtual Assistant?
As a former Airbnb Supervisor with 8 years in the BPO industry, I specialize in optimizing property management to elevate your Airbnb experience. I offer comprehensive listing management, ensuring your calendar is up-to-date to prevent double bookings and coordinating closely with housekeeping and maintenance teams to guarantee properties are pristine before guest arrivals. My proactive approach includes timely guest communication, addressing inquiries efficiently, and providing valuable insights to enhance your listing and achieve Superhost status.
Services Offered:
? Listing management: Maintain an organized calendar, prevent double bookings, and handle reservations.? Guest communication: Promptly respond to inquiries and post-stay feedback to improve services.? Cleaning and maintenance coordination: Ensure properties meet high standards before guest check-in.? Problem-solving: Actively monitor guest experiences and address any issues, keeping guests informed.? Claims management: Gather and document evidence for necessary reports.? Appeal cases: Successfully dispute reviews and secure payouts when needed.
? Tip: When handling guest-reported issues during their stay, it’s crucial to avoid admitting fault, even if you’re aware of ongoing concerns. This approach can help protect your payouts. Instead, we can create documentation to demonstrate that the issue did not exist prior to their stay.
Let’s work together to maximize your property’s potential.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
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