I have almost 10 years of experience working with international clients and I effectively collaborate with a team to contribute quality and productivity aligned with the client's goals and success.
By being attentive to details, well-organized, and ethical, I have been able to provide the highest quality of service in various roles including cold calling, appointment setting, customer service and management/VA support.
Here is a quick review of my skills and strength:Project Management for 5 years-Provide effective strategic approach to the team to ensure good productivity.-Oversee team performance/attendance and execute plans to ensure completion of projects on time.-Contribute in project planning to outline tasks, schedules, resources and maintaining quality of work needed to achieve client's project goals.
Quality Assurance-Work collaborately with a team, audit calls and provide effective approach to ensure quality calls according to client's protocols and guidelines.
Years of experience as an appointment setter, cold caller (B2B and B2C) for several projects like real estate, solar, medicare and other healthcare campaigns.
CRM/Email ManagementData Entry and ResearchProficient in MS and Google drive, docs, sheets and forms.
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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