Loralyn

Project Manager

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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

October 3rd, 2024 (37 days ago)

Member Since

September 8th, 2022

Profile Description

My name is Lora Upgrade to see actual info, a Business Process Outsourcing (BPO) professional for over seventeen years.

As a Project Manager, my tasks include collaboration with the Global team, taking
accountability for quality and on-time delivery of work which focuses on
insurance brokerage and management of the client’s global benefits.

I am heavily involved in the review of client documents and assess missing data requirements during transition and implementation, file data, renewals and contract
management.

I also perform data validation and process work using agreed-upon tools, standards, and techniques, following review processes and establishing deep client relationships between the company and brokerage clients.

I also worked as a Subject Matter Specialist for 7 years focusing on Intellectual
Property (i.e., trademarks, copyrights etc.) whose main job is managing
client's trademark and copyright portfolio -- trademark renewals, client
transition, deadline diary and overall management of client's portfolio.

Being a Subject Matter Specialist, I managed the Client's trademark
transition and portfolio management. I usually coordinate with the client, managing offices and different law firms globally regarding trademark and copyright portfolio
management. I also document and monitor the progress of projects and provide
regular status reports to stakeholders. I monitor service quality issues raised
by the clients and the interventions implemented by the Quality Team.

I also worked for another 7 years in a company as a Sr. Data Analyst wherein I
performed Data entry and analysis work.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: 2 - 5 years

Office and Administration » Transcription

Experience: 5 - 10 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Basic Information

Age
45
Gender
Female
Website
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Address
Binangonan, Rizal
Tests Taken
IQ
Score:  128
English
C1(Advanced)
Uploaded ID
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