A+ Virtual Assistant | Customer Support | Social Media Manag

As a Customer Service Representative, I utilized my copywriting skills for approximately two years, crafting engaging promotional materials, product descriptions, and customer communications. This role refined my ability to communicate brand messaging and drive customer engagement.

With hands-on experience in email marketing, I successfully created and deployed targeted campaigns, boosting open rates and conversion rates. This role enhanced my understanding of customer segmentation and personalized messaging.

As a Customer Support Representative, I delivered exceptional service to diverse client bases for three years, resolving complex issues and fostering loyalty through empathetic communication. My expertise encompasses issue resolution, conflict management, and personalized support.

I consistently produced high-quality content, boosting followers, engagement, and conversions for diverse brands.

I accurately and efficiently entered, updated and managed complex data sets for three years, ensuring data integrity and precision. My expertise includes data processing, validation and reporting.

For three years, I effectively managed and responded to diverse email inquiries, ensuring timely resolutions and exceptional customer experiences. My expertise includes email organization, prioritization, and personalized communication.

Proficient in Canva design, I create visually appealing graphics, presentations and marketing materials, enhancing brand visibility and engagement. My expertise spans template customization, branding consistency and design optimization.