Current Employment Status:
Hired Full Time on Aug 8, 2024
AR/Denial management. A total of 3 years in handling claim/billing denials and insurance verification, where I was a subject matter expert for 2 years. I created training materials and process guides for different accounts I handled. I also conducted training and quality audits to ensure quality and target are both met on a monthly basis. My task also included monitoring and handling high dollar and bulk claims, conduct root cause analysis and ensure resolution for all claim denials.
Patient Scheduling. A total of 1 and a half year in patient scheduling, where I was also a supervisor for a year. I handled a team, monitor team performance and ensure that correct codes are being used to ensure there are no billing issues.
Tools. I am familiar with different EMR (Allscripts, Synthesis, OnBase, etc) and Microsoft (word, pdf, excel and
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