Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 2nd, 2025 (2 days ago)

Member Since

October 5th, 2015

Profile Description

I've spent over a decade honing my customer service and communication skills in dynamic BPO environments. My journey began in 2010 at Systemac, where I excelled as a Customer Service Representative, handling a wide range of inquiries for Amazon, eBay, and Intuit QuickBooks. I quickly demonstrated my ability to resolve complex issues, manage customer expectations, and build strong relationships.My passion for problem-solving led me to transition to back-office work as an Outbound CSR, where I tackled escalations and provided expert support. This experience culminated in my promotion to Subject Matter Expert, a role I held for nearly two years, showcasing my deep understanding of the products and services I Upgrade to see actual info 2018, I joined Stellar as a CSR for Jetstar Airways, where I thrived in a fast-paced environment, assisting customers with flight reservations, sales, refunds, cancellations, and complaints. The pandemic presented unexpected challenges, but I adapted seamlessly to the changing landscape, transitioning to a Telco account and demonstrating my resilience and Upgrade to see actual infoeking new opportunities, I embraced a role as a VA Cold Caller in real estate, where I honed my sales and communication skills, connecting with homeowners and scheduling appointments. This experience further solidified my ability to build rapport, overcome objections, and drive results.