Customer Service Specialist

Verified

Overview

Looking for full-time work (8 hours/day)

at $3.12/hour ($549.12/month)

Bachelors degree

Last Active

November 18th, 2024 (today)

Member Since

August 28th, 2022

Profile Description

I work in a hospital as a customer service specialist with admin tasks on the side. I am computer literate with an above-average typing speed.
I have superb verbal and written communication skills after years of experience in answering calls, emails, assisting patients with the approval of their health card, setting appointment for every unit of the facilities in the hospital and setting appointment with the doctors and doing after care calls.
I also developed listening skills and conflict management by handling complaints. I have the ability to calm irate, anxious, or grieving customers, the capacity to navigate stressful situations with ease, and I am capable of following an issue through to its conclusion
I am available to work shifts, which may include work during evenings, weekends, and public holidays.