Ma.

Freelancer

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

December 20th, 2024 (10 days ago)

Member Since

August 18th, 2022

Profile Description

? Experienced in the BPO industry and has extensive management and
supervisory skills.
? Knowledgeable with multiple lines of businesses - customer service, logistics, e-commerce and etc.
? Knowledgeable in administrative duties and Operations Management and has
strong client- relations skills.
? Facilitated and handled training and people development through
performance coaching sessions.
? Has experience with effective quality assurance monitoring of both inbound
and outbound calls.
? Skill competencies include fluency with English communication, customer
service, sales and analytics.
? Proficient with Microsoft Office Tools, Google Spreadsheets and several CRM
applications.
? I am a critical thinker that can multi-task and has great problem-solving skills
with a White Belt Lean Six Sigma Certification.
? Experienced in Project Management, Calendar Management, Email
Management.
? Accustomed to long work hours and works with dedication and integrity.