+A Amazon Account Manager |PPC Strategist |Listing |Graphics

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

October 16th, 2024 (20 days ago)

Member Since

August 13th, 2022

Profile Description

Amazon FBA Expert with 5+ Years of Experience
100% Quality of Work | Trusted E-Commerce Virtual Assistant

Hi, I’m Upgrade to see actual info, an expert in Seller Central Management with over 5 years of experience. If you're a business owner looking to build your brand and boost sales, I am your ideal Virtual Assistant. With a proven track record in optimizing listings, strategizing PPC campaigns, and managing multiple marketplaces, I ensure your business operates smoothly and profitably. Leveraging my in-depth knowledge of the Amazon A9 Algorithm, I have consistently maximized revenue and growth for my clients.

I have collaborated with new and established sellers across multiple Amazon marketplaces, ensuring their businesses run smoothly daily. I protect their accounts from policy violations and help their brands become top performers in their categories. 

I stay updated with the latest Amazon strategies and work diligently until my clients succeed. I am confident that my experience and skills make me a strong candidate for the Amazon Manager role. I am eager to contribute to your business's success and help the company achieve its goals.

ISSUES I HAVE SUCCESSFULLY RESOLVED AS AN AMAZON ACCOUNT MANAGER:

SELLER CENTRAL MANAGEMENT:
• Ensured zero policy violations.
• Resolved all existing cases through the Amazon Support Page.
• Tracked the status of all account issues and persisted until resolutions were achieved.
• Troubleshoot errors and provide detailed documentation.
• Regularly checked performance notifications.
• Resolved account suspensions and followed up with Amazon support.
• Reported IP infringements.

PRODUCT LISTING:
• Managed stand-alone and variation listings.
• Conducted manual and bulk uploads.
• Performed competitor and product analysis to optimize product detail page strategies.
• Ensured images and videos were updated according to current trends within product categories.
• Conducted overall product detail page optimization to identify and correct errors, maintaining competitive listings. 
• Monitored product prices and adjusted them as necessary.
• Solved listing issues like errors 5995 and 8541.
• Resolved issues such as missing or incorrect product details, hijacked or closed listings, stranded inventory, and IP infringement.

SEO AND KEYWORD STRATEGIES:
• Monitored keyword ranking performance and ensured proper indexing.
• Ensured product listings were properly indexed in search results.
• Generated keyword master lists for product listings, PPC campaigns, SEO, and backend search terms.

INVENTORY MANAGEMENT:
• Ensured shipment plan information was accurate.
• Managed reimbursements for lost items.
• Replenished products on time and maintained IPI performance.
• Communicated with suppliers regarding shipment plan concerns, including packing details and tracking IDs.

IMAGES, VIDEOS, STOREFRONT, AND PRODUCT DETAIL PAGES:
• Created and optimized storefronts to remain competitive.
• Edited and resubmitted rejected videos until approved by Amazon.
• Designed images using Adobe and Canva to increase conversion rates.

PPC CAMPAIGNS:
• Managed automatic and manual campaigns.
• Developed PPC campaign plans and keyword master lists.
• Delivered campaign analysis and provided optimization techniques based on results.
• Presented metrics and suggestions for improvement.

CUSTOMER SERVICE:
• Responded to all customer messages and inquiries.
• Managed reviews and ensured requests were submitted to all buyers.

DOCUMENTATION MANAGEMENT:
• Maintained accurate documentation using Google Sheets and Excel.
• Created presentations for meetings and discussions.

THIRD-PARTY TOOLS:
• Coordinated with third-party tools to utilize their services effectively and drive business success.

Please feel free to reach out to discuss your specific requirements. I’m excited to be part of your Amazon success story.