Customer service representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 19th, 2025 (3 days ago)

Member Since

August 11th, 2022

Profile Description

Customer Support, Social Media Management, Virtual Assistance, and Bookkeeping Specialist
With over three years of professional experience, I have a proven track record in customer service, e-commerce, social media management, and administrative support, helping businesses grow and retain their clients effectively.
My career highlights include:
Sutherland (2021): Enhanced my communication and problem-solving skills as a Customer Service Representative, working closely with Amazon customers.
Concentrix (2021–2022): Gained expertise in travel advising, client relations, and operational efficiency.
Social Media Manager (2022–2024): Helped brands build their online presence, increase engagement, and drive sales, including supporting Shopify-based businesses.
Virtual Assistant with FFL (2022–2023): Excelled in appointment setting, lead generation, and administrative tasks.
Dispute / Retention Agent at My Derma Dream (2024–present): Developed retention strategies that strengthen customer loyalty and satisfaction.

I am also a Certified Bookkeeper, skilled in financial management and ensuring accurate records to support business success.
Core Skills:
Customer Support (Amazon & Shopify Platforms)
Social Media Management & Content Strategies
Appointment Setting & Administrative Support
CRM Management & Lead Generation
Bookkeeping & Financial Accuracy
Retention Strategies & Client Relationship Management

I am dedicated to helping businesses achieve their goals through innovative solutions and exceptional service. Let’s connect and explore opportunities to collaborate!I am also flexible with client's budget.