Jia
Customer Service Team Lead| Sales Representative | VA
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
College
Last Active
November 3rd, 2024 (6 days ago)
Member Since
August 9th, 2022
Profile Description
I started as a Sales Representative for a publishing company in 2020, then transitioned to Customer Service in 2021. Two months later, I was promoted to Team Leader, managing escalations and overseeing a team. Eight months later, I advanced to Operations Manager, where I supervised staff, developed strategies to streamline operations, and ensured satisfaction for clients, management, and employees.
Later, I transitioned to remote work, initially as a part-time virtual customer support specialist handling multiple e-commerce accounts. I then fully committed to virtual work, taking on responsibilities that included administrative tasks, scheduling management, and optimizing processes.
My remote roles allowed me to enhance my skills in digital communication, virtual team coordination, and efficient multitasking across various platforms.
Top Skills
Customer Support
Customer Support » Phone Support
Experience: Less than 6 months
Office and Administration
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Transcription
Office and Administration » Data Entry
Office and Administration » Calendar Management » Scheduling
Experience: 1 - 2 years
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 59%
- Influence: 24%
- Steadiness: 11%
- Compliance: 7%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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