Customer Service Team Lead| Sales Representative

Customer Service Team Lead| Sales Representative | VA

Verified

With Timeproof

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

College

Last Active

November 29th, 2024 (today)

Member Since

August 9th, 2022

Profile Description

I started as a Sales Representative for a publishing company in 2020, then transitioned to Customer Service in 2021. Two months later, I was promoted to Team Leader, managing escalations and overseeing a team. Eight months later, I advanced to Operations Manager, where I supervised staff, developed strategies to streamline operations, and ensured satisfaction for clients, management, and employees.

Later, I transitioned to remote work, initially as a part-time virtual customer support specialist handling multiple e-commerce accounts. I then fully committed to virtual work, taking on responsibilities that included administrative tasks, scheduling management, and optimizing processes.

My remote roles allowed me to enhance my skills in digital communication, virtual team coordination, and efficient multitasking across various platforms.