I have a year of experience working as a Sales Assistant for eBay Australia, managing product listings for both eBay Australia and eBay UK, as well as handling listings for TikTok Shop in the UK and Shopify.
I’ve managed over 800 SKUs, using tools like MabangERP to track stock levels and Datacaciques to improve product listings, titles, prices, and galleries for better SEO.
I’ve also created new listings and conducted product research for eBay Australia and UK using tools such as AUTODS, YABALLE, SALEFREAK, 3dseller, and chatGPT.
I have one year of experience as a Virtual Assistant in an administrative role, where I managed the restaurant's POS system and collaborated with the staff to ensure smooth operations during their shifts. Additionally, I design promotional banners and flyers using Canva to highlight the restaurant’s menu and seasonal or monthly promotions.
I have 8 months of experience as a customer support representative at DoorDash, assisting US-based customers with order issues, delivery concerns, and account management. I developed strong communication skills, handled high-pressure situations, and resolved customer inquiries efficiently. My experience taught me how to deliver excellent service while maintaining a calm, professional approach, which I believe would be valuable in any customer-focused role.
I also bring two years of experience in the BPO industry, providing chat,
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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