Jonalyn

Email support/Data entry/CSR/TSR

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 30th, 2024 (12 days ago)

Member Since

August 5th, 2022

Profile Description

I am a dedicated Customer Service and Technical Support Representative with over 5 years of experience in the BPO and e-commerce industries. I specialize in delivering top-notch customer support, resolving technical issues, and ensuring customer satisfaction across multiple communication channels including phone, email, and chat.With a proven track record of managing complex inquiries, troubleshooting technical problems, and delivering fast, efficient service, I thrive in high-pressure environments and excel at meeting KPIs. My goal is to provide customers with seamless, positive experiences that enhance brand loyalty.

Top Skills

E-Commerce » Inventory Management » Quality Control

Experience: 1 - 2 years

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Proofreading

Office and Administration » Translation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Technical Writing

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Advertising » Facebook Ads

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
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Address
Zamboanga City, Zamboanga del Sur
Tests Taken
IQ
Score:  133
Uploaded ID
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