Marivic

Customer Service Team Leader

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 7th, 2024 (today)

Member Since

August 4th, 2022

Profile Description

I pride myself on being highly adaptable and flexible, which allows me to navigate changes and challenges effectively. I am detail-oriented and proactive, always striving for accuracy and efficiency in everything I do. With a strong commitment to integrity, I approach tasks with honesty and dedication. I am also comfortable working independently and can thrive with minimal supervision, leveraging my initiative and self-motivation to achieve goals effectively.

Top Skills

Customer Support

Experience: 10+ years

I possess extensive expertise as a customer service team leader, adept at managing and motivating teams to deliver exceptional customer experiences.

Customer Support » Phone Support

Experience: 10+ years

I am skilled in handling customer inquiries, resolving issues promptly and courteously, and maintaining a positive customer experience.

Customer Support » Customer Service » Fraud detection

Experience: 5 - 10 years

I have 8 years of specialized experience managing a fraud protection department, where I developed and implemented strategies to mitigate fraud risks effectively.

Other Skills

Office and Administration » Microsoft Excel

Experience: 10+ years

My skills include creating spreadsheets, data analysis, using formulas and functions (e.g., VLOOKUP, SUMIF)

Customer Support » Phone Support » English Speaking

Experience: 10+ years

I have strong language proficiency, allowing me to effectively convey information, engage in meaningful conversations, and facilitate smooth interactions with colleagues and customers alike

Office and Administration » Email Management

Experience: 10+ years

My skills include prioritizing incoming messages, responding promptly with professionalism and clarity, and organizing correspondence to ensure timely follow-up.

Office and Administration » Documentation

Experience: 10+ years

I possess strong documentation skills characterized by my ability to create clear, concise, and organized documents. I excel in capturing detailed information, such as processes and updates.

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

E-Commerce » Inventory Management » Quality Control

Experience: 5 - 10 years

E-Commerce » Ebay » Listing Management

Experience: 6 months - 1 year

Customer Support » Email Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 10+ years

Basic Information

Age
44
Gender
Female
Website
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Address
Santa Maria, Bulacan
Tests Taken
IQ
Score:  111
English
C2(Advanced/Mastery)
Uploaded ID
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