Experienced Amazon Account Manager|FBA

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (4 days ago)

Member Since

August 2nd, 2022

Profile Description

My ultimate objective is to steer my clients to their desired long-term objectives and help establish an organization or business owner to provide profitable business and excellent service for their clients' E-commerce platforms or other forms of business.
I aim to be adaptive or proactive in discovering possibilities and independently seek ways to enhance the process and solve issues at hand, which leads to the beneficial success of the business.
With my 10 years of job experience and skills acquired during my time in Amazon Industry, I believe I have the edge and have a great understanding of how Amazon works inside and out. From this experience, I began helping and guiding clients in the selling community by monitoring their stores on a daily basis and managing their account health, inventory, product sourcing, etc. to sustain and meet the needs of their business.
If you'd like to connect, just shoot a message.

Top Skills

E-Commerce » Amazon

Experience: 5 - 10 years

8 years of experience with Amazon Seller Support, Amazon Customer Support, and managing an Amazon FBM/FBA store. From Customer service, Client support and onboarding, listing catalog issues, account health management, listing violations, appeals & suspensions, etc. I'm your guy! Role experience as: - Appeal and Suspension Manager - Client Care Support Manager - Supplier Acquisition Specialist - Amazon Store Account Health Manager - Feedback and Review Manager - Order Management Support

Professional Services » Management Services » Bpo Operations Management

Experience: 2 - 5 years

• Monitor teams performance on a real-time and ongoing basis to ensure targeted goals are achieved. • Analyze statistical metrics and reports, identified areas to improve, implemented measures that improved service levels and achieved team objectives. • Reviewing individual production, work quality, performance management and initiating corrective action as needed. • Create and develop plans to ensure team achieves business objectives. Provide constructive feedback and obtain improvement commitments from staff. • Maintained attendance sheets and preparing weekly payroll input and monitored staff's adherence to schedule. • Held regularly scheduled staff meetings to provide a forum for open communication and problem resolution and to ensure daily goals were met. • Monitor all system output to ensure the integrity and quality of each report. Ensured customer satisfaction by monitoring staff to ensure compliance with company policies and procedures.

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Other Skills

E-Commerce » Product Analysis

Experience: Less than 6 months

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Job description includes: • Recommending and selecting services based on customer needs and desires. • Answering questions regarding the service and cost and benefits associated. • Maintaining and demonstrating product knowledge • Deliver excellent customer service and assist customers with their inquiries • Have thorough knowledge of all policies, procedures, and duties related to customer transactions • Provide fast, friendly service and actively seeking out customers to assess their needs and provide assistance • Responsible for ensuring that customer transaction are processed quickly and accurately