Operations/Project Manager | Senior VA | Web Developer

Overview

Looking for full-time work (8 hours/day)

at $21.00/hour ($3,696.00/month)

Associates degree

Last Active

December 2nd, 2024 (yesterday)

Member Since

September 8th, 2015

Profile Description

To provide you with a background of my previous experiences, I started as a Phone-based Technical and Customer Service Support Representative for Palm Treo and Windows Mobile (US-based) from the year 2005 to 2008.I then worked as an Online English Teacher for a year with English Inmind and, at the same time, wrote web content articles and business plans as my part-time job.By the year 2009, I co-founded a company called Innermax Support and, at the same time, became the Chief Operating Officer. In 2012, I worked as a Virtual Account Manager for a hanger manufacturing company in New Jersey, while simultaneously serving as a Project Manager at a Web Development and Internet Marketing company based in California, handling corporate accounts, most of which were Web Development, Graphics, and Internet Marketing projects.Furthermore, I've also operated several white-labeled companies, holding the position of Operations Manager. I've also worked as a Project Manager for several SEO firms. My role and responsibilities involved Planning, Budgeting, Executing, Recruiting, Coordinating, Monitoring, and Controlling, primarily in Phone Support, Internet Marketing, IT, and Web Development companies.I have also worked, trained, and managed several freelance projects, such as Customer Service, Telemarketing, Amazon Webstore Management, Lead Generation, HTML, CSS, WordPress, Shopify, Graphic and Print Design, Photo Editing, Email Marketing, SEO, SMM, Affiliate Marketing, CPA Marketing, and simple tasks like Audio Transcription, Web Research, Data Mining, and Data Migration.I’m very familiar with CRM tools like Siebel, Infusionsoft, Salesforce, and a couple of custom-made CRMs. I also have advanced knowledge of Google Docs and MS Office, especially MS Excel for timesheets, financial reports, and other reports. I’ve also used several Project Management tools like Basecamp, TeamWork PM, Trello, Asana, Podio, and many Upgrade to see actual info addition, I have received several certificates for quality customer service, as well as several Project Management training certificates. I've also organized and provided free skill training in WordPress, SEO, and SMM as a non-profit effort for unemployed and out-of-school youth.I have signed two contracts for training 400 people within two years with the Philippine Government (TESDA) for providing two-week training in Phone Support. I have been awarded a certificate of appreciation for being the Resource Speaker and as a representative of ICT BPO-ITC for our local government. I'm also one of the signatories for the BPO voluntary codes under Region 10, Department of Labor and Employment (DOLE).I’m also the founder of a non-profit organization called A.D.R.O.I.T. for the Alliance of Dedicated and Resourceful Outsourced Iligan Team, an official organization for all online workers in Iligan City, Philippines. I'm also a board member of an IT chamber called ILITE, which is the 5th chamber of Iligan City.Throughout these years of handling multiple projects, I gained more and more ideas and skills, making this lengthy experience invaluable. I have always believed that a good manager is a good doer, and I'm confident that my knowledge, experiences, skills, and resourcefulness would be very beneficial to you.