Michell

Customer Service Rep/ Chat and Email Support Admin

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With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 25th, 2024 (5 days ago)

Member Since

August 1st, 2022

Profile Description

I am a hardworking and highly driven individual seeking a position in any field that needs my service. I am also an independently motivated team player aiming to boost department efficiency by successfully completing all tasks assigned to me within their deadline. Strong and Positive work ethics.
Effectively handle negotiation, sales, collections and customer service calls through in depth negotiation skills, soft skills call flow and personalized touch. Skills in generating leads by in depth searches and logical thinking. Equipped with sales and negotiation experience plus ability to produce results by providing quality customer service experience. Experienced in interpreting and analyzing credit file, collection guidelines and closing deals for clients and company.
Effectively communicate in English through words and writing. Responding to queries and complaints aiming always to provide excellent customer service experience via email, chat, phone and escalations calls.
Knowledge in Microsoft Word, Excel, Inside, Zoho, Debtrak and navigating other system tools that can help the company achieve its goal. Extracting, Interpreting and Analyzing Data to strategize and come up with an action plan.