SKILLS:
- Communication Skills & Active Listening
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- Application Support
- Process Documentation
- Technical Issue Analysis
- Software Diagnosis
- Troubleshooting and Installation (OS X and Windows)
- Web Applications
- Decision-Making, and Redirecting Problems to Appropriate Resources and Escalation Channels
SOFTWARE USAGE EXPERIENCE
- SAP MPS
- QuickBooks (Desktop, and Online)
- MS Office 365
- iWork Suite
- G Suite
- Zoho Desk
- FreshDesk
- Salesforce
- WordPress
- WooCommerce
- ConvertKit
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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