Eunice
E-Commerce Customer Service Expert
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
September 13th, 2024 (6 days ago)
Member Since
July 29th, 2022
Profile Description
E-commerce Customer Service Expert | Boosting Sales & Customer Satisfaction
Ring! ???? Ring! ???? Ring! ????
Thank you for checking my profile, this is your seasoned customer service specialist with 2+ years of experience helping online stores thrive. I specialize in delivering exceptional customer support that not only resolves issues but also enhances the overall shopping experience, turning one-time buyers into loyal customers.
WHY HIRE ME?
E-Commerce Expertise: I am proficient with major platforms/CRM system like Shopify, Amazon and Gorgias.
Multichannel support: Whether it's
Order Management: I handle everything from tracking inquiries to returns and refunds with efficiency and care.
Personalized Customer Interactions: I craft responses that resonate with each customer, delivering a personal touch that transforms standard support into memorable experiences.
Feedback-Driven Insights: I review customer feedback to improve your products and processes continuously.
I am here to ensure your customers have a smooth, satisfying shopping experience which leads to higher retention and increased sales. Let's work together and make it happen!
Top Skills
Customer Support » Customer Service » Gorgias
Experience: 1 - 2 years
Other Skills
E-Commerce » Inventory Management » Quality Control
Office and Administration » Data Entry
Office and Administration » Email Management
E-Commerce » Amazon
Experience: 1 - 2 years
Reviewed customer feedback and reached out to the customer for product complaint.
Office and Administration » Transcription
Office and Administration » Microsoft Excel
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 31
- Influence: 33
- Steadiness: 31
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
From Homeless to Homeowner – A Filipino Financial Analyst’s Success Story
This is the story of how a Filipino financial analyst is healing the trauma of his inner child by creating a better future for his own child.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
