Eunice

E-Commerce Customer Service Expert?Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

February 27th, 2025 (today)

Member Since

July 29th, 2022

Profile Description

E-commerce Customer Service Expert | Boosting Sales & Customer Satisfaction 

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Thank you for checking my profile, this is your seasoned customer service specialist with 2+ years of experience helping online stores thrive. I specialize in delivering exceptional customer support that not only resolves issues but also enhances the overall shopping experience, turning one-time buyers into loyal customers.

WHY HIRE ME?

E-Commerce Expertise: I am proficient with major platforms/CRM system like Shopify, Amazon and Gorgias.

Multichannel support: Whether it's email, live chat, social media, or phone, I provide consistent and high quality support across all communication channels.

Order Management: I handle everything from tracking inquiries to returns and refunds with efficiency and care.

Personalized Customer Interactions: I craft responses that resonate with each customer, delivering a personal touch that transforms standard support into memorable experiences.

Feedback-Driven Insights: I review customer feedback to improve your products and processes continuously.

I am here to ensure your customers have a smooth, satisfying shopping experience which leads to higher retention and increased sales. Let's work together and make it happen!

Top Skills

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Reviewed customer feedback and reached out to the customer for product complaint.

Basic Information

Age
34
Gender
Female
Website
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Address
Antipolo City, Rizal
Tests Taken
IQ
Score:  113
DISC
Dominance: 31
Influence: 33
Steadiness: 31
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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