Independent, efficient, hardworking, and tech-savvy. Has more than 7 years of experience in the BPO industry and knows basic administrative tasks. Dedicated and experienced. I'm looking forward to being part of your magnificent company where I can impart my knowledge and use my skills to lift the company even higher.
1) Guest Communications
- Helps tenants find the right storage unit they're looking for
- Assists in booking online to successfully rent the storage unit and help them move out of the storage unit upon request
- monitors CCTV cameras to ensure the security of the rented storage.
2) Customer Service
- Answer inquiries and solve customer facing issues
- Provide customer education to help them understand the product
3) Technical Support Representative
-Guide and direct customer in navigating their device whenever
performing troubleshooting
-Setup replacement order which involves credit card and personal
information.
Below are the applications I'm familiar with using.
Google Meet
Google Docs
Google Sheets
Gmail
Microsoft Office Teams
Microsoft Office Power Point
Microsoft Word
Microsoft Outlook
Slack
Notion
Canva
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