I‘m an experienced Customer Service Representative, Social Media Manager, and a trained Virtual Assistant. I help clients grow their businesses by treating their ventures as if they were my own. For me to grow it naturally with custom-made plans, I'm not just here to assist, but I’m here to make a real difference in bringing sales, boosting brand visibility, and optimizing social media to ensure smooth business operations. All of these tasks are executed with a keen eye for creativity!
SERVICES / OFFER:
ORGANIC Engagement
- Manually engage with your target audience- increase engagements and brand awareness organically
- Create community with your account that support and engage in every contents
Content Creation/Ideas
- Create contents that resonates your audience
Graphic Design and Video Editing (Capcut and Adobe Premiere Pro)
- Editing provided contents or assets
- Adding engaging subtitles with emojis, audios, transitions, and photos
Customer Support
- Consistently achieved a high success rate in de-escalating customer concerns.
I received regular compliments for simplifying complex transactions, showcasing my professionalism in both written and verbal communication
Administrative Support
- Handle travel arrangements, conduct research, perform data entry, and update relevant information you will need for easy reference and operational efficiency
Instagram Direct Messaging
- Proactively handle inquiries, engaging with messages, and reaching out to potential clients with specific scripts. Journalism
- Writing blog posts, ?articles, social media ?captions, conducting research, fact-checking, editing, proofreading, and providing opinion pieces.
Content Moderation
- Carefully review sensitive content, either approving or rejecting based on social media platform rules and regulations. Protecting brands and users in real-time, ensuring that our decisions create a safe online space in accordance with the rules.
I can start as soon as possible and prefer long-term contract. Just tell me what exactly you want and I'll handle everything for you!
Experience: 2 - 5 years
In first two months at my previous company, I cleared out previous 2-month backlog of over 20,000 emails
Experience: 1 - 2 years
Experience: 1 - 2 years
Reviewing and addressing user-generated content to ensure that it's not offensive, harmful or inappropriate prior to it be uploading to a platform or server.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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