Shannie
Customer Success Pro | Fulfilment Specialist | eCommerce Pro
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
June 30th, 2024 (4 days ago)
Member Since
July 20th, 2022
Profile Description
I worked in a call center industry for almost 9 years. Dealing with different clients was never an issue for me. I am a versatile employee. Switching my role from agent to a GURU/assistant supervisor is a like a piece of a cake. It molded me on a daily basis to become a better employee who makes their client happy and satisfy with the services that I provided.
I have worked in the Call Center industry for more than 9 and 2 years as Virtual Assistant. I have an experience working on a variety of projects, including data entry, customer service, and various administrative tasks using Excel spreadsheets, word documents, and other office software.
I also have vast experience mainly, providing excellent customer service which covers the following:
??Answering
??Managing messages and comments on different social media accounts
??Directly converse with the supplier/s for any shipment concern or follow-up that needs to be done
??Calling business to offer different kind of services
With my work experience, I can do different kinds of tasks:
?Answering and handling
?Handling complaints
?Managing social media accounts
?Research/ Data entry
?Multitasking
?Fluent in English
?Usage of Canva
????I can proudly say that I can be an asset to your company as I have clients who have been with me not just for months, but for years already. I also have repeat clients who always hire me once they need something to be done without contacting or reaching out to other freelancers on the platform. These are good examples of my successful relationship with my clients as I truly believe that I am able to maintain and continuously provide the service that they want fro
Top Skills
E-Commerce » Inventory Management » Quality Control
Office and Administration » Email Management
Office and Administration » Travel Planning
Other Skills
Human Resources
Real Estate » Appointment Setting
Office and Administration » Translation
Office and Administration » Microsoft Excel
Accounting » Bookkeeping
Customer Support » Email Support
Customer Support » Phone Support
Customer Support » Social Media Moderation
Office and Administration » Transcription
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Office and Administration » Personal Assistant
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dumangas, Iloilo
- Tests Taken
- IQ
- Score: 115
- Uploaded ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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