Erlina

Executive Virtual Assistant /CSR/Shopify/ Email Content

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Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Bachelors degree

Last Active

September 6th, 2024 (10 days ago)

Member Since

August 27th, 2015

Profile Description

I am Nina, a freelance VA backed with 7 years of experience as an admin assistant and customer support. Prior to becoming a VA, I worked in the BPO industry for 5 years where I developed my solid customer service skills.Here are the tools and platforms I've used:• e-Commerce: Shopify• CRM: Freshdesk, Zendesk, Chatra, Intercom, YM, Mailchimp, Help Scout• Email Management : Gmail, Front• Graphic Design/ Video Editing : Canva, Photoshop, Adobe• Project Management: ClickUp, Upgrade to see actual info• SMM: Facebook, Instagram, LI, Later, Buffer, Sprout• Communication: whatsapp, telegram, Slack, Skype• Property Management: Appfolio• Application Software : MS Office, Google Workspace• Production Tools : Google Workspace • Medical Software: Care Cloud

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Other Skills

Marketing » Content Creation » eMail Marketing

Experience: 5 - 10 years

Design » Graphic Design

Experience: 2 - 5 years

Video Editing

Experience: 5 - 10 years

Office and Administration

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
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Address
Bauang, La Union
Tests Taken
IQ
Score:  14
DISC
Dominance: 42
Influence: 33
Steadiness: 20
Compliance: 5
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