Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $2.80/hour ($492.80/month)

Bachelors degree

Last Active

March 30th, 2025 (yesterday)

Member Since

July 18th, 2022

Profile Description

EPERFORMAX Contact Centers & BPO - Customer Service Representative for 2 years

I've worked for a Telecommunication company that enhanced my confidence, learning proficiency, excellent communication skills, attentiveness, and active listening.
Helping Customers by resolving issues and account disputes. Listening, and answering customers' inquiries over the phone. Retaining customers, resolving credit disputes, troubleshooting, chat support, and technical support were part of our job.

DYNINNO GROUP - Telesales Specialist for a year

Organizing travel and ensuring the client's satisfaction throughout the trip. Determine the client's wants and needs and provide suggestions that will not compromise the quality of their travel. Building connections and giving an excellent service that makes the clients use our service the next time they travel. Proficient in using online travel booking platforms to get the right flight that Clients prefer. Handle client inquiries and outstanding negotiation skills to convince the passenger to book with us.

TDCX (Transformative Digital Customer Experience) - Support Ambassador for a year

Handle inquiries and provide support on how to use our booking platform via phone, text, and email. Provides assistance regarding account disputes and resolving issues with urgency and accuracy.