Ma.Victoria

General Virtual Assistant / Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

July 18th, 2022

Profile Description

As a customer service professional, I understand the importance of delivering outstanding service to customers and ensuring their needs are met. I have a proven track record of handling customer inquiries, resolving complaints, and providing accurate and timely information. I possess excellent active listening skills, allowing me to understand customer concerns and address them effectively.My previous experience in a customer-facing role has provided me with the ability to remain calm and composed even in high-pressure situations. I am skilled at de-escalating tense interactions and turning negative experiences into positive ones. I believe in going above and beyond to exceed customer expectations and create a memorable service experience.
I want my co worker to recognize me as a person who has a positive attitude and a great listener.

Top Skills

Experience: 5 - 10 years

As a Customer Support I make sure that I am providing a 5 star Customer Service . I make sure that I am giving them a 100% help to resolve their issues

Experience: 5 - 10 years

Other Skills

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 2 - 5 years

Experience: 6 months - 1 year

Basic Information

Age
44
Gender
Female
Website
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Address
PULILAN, BULACAN, PHILIPPINES, BULACAN
Tests Taken
IQ
Score:  108
DISC
Dominance: 45%
Influence: 18%
Steadiness: 27%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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