Virtual Assistant

I worked as a virtual assistant in a call center company for nearly 2 years, 1 year in an office, and 1 year working at home. I specialized as an appointment setter for a designated loan officer. My role involved contacting realtors to arrange quick phone calls between them and my client, subsequently scheduling these appointments on my client's calendar. Additionally, I conducted outreach to CPAs and divorce attorneys. This experience enabled me to manage my client's calendar adeptly, ensuring seamless coordination of appointments.

I took charge of organizing my client's inbox to maintain a 'zero inbox' goal. I streamlined ongoing conversations between my client and relevant individuals into actionable items, employing label systems for efficient categorization. To further optimize email management, I implemented filters to sift through marketing emails, ensuring that only pertinent messages reached my client.

I am well-versed in utilizing Google Workspace and its suite of tools, including Documents, Sheets, Forms, and Calendars for various tasks and organizational purposes.