Dropshipping Expert | Shopify Store Manager|eCommerce

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 7th, 2024 (yesterday)

Member Since

July 16th, 2022

Profile Description

As an accomplished Shopify eCommerce Virtual Assistant and Claims Processing Manager, I bring a wealth of expertise in managing comprehensive eCommerce operations and ensuring exceptional customer service. With a strong background in setting up and optimizing Shopify stores, I excel in seamless order processing, efficient inventory management, and proactive customer engagement. My role as a Claims Processing Manager has honed my skills in handling order claims, 3PL accounting, and submitting claims for delayed, damaged, and lost orders, resulting in significant improvements in customer satisfaction and operational efficiency.Key Highlights:Expert Shopify Management: Proven track record in managing Shopify stores, enhancing product listings, inventory management, and streamlining order fulfillment processes.Customer Service Excellence: Delivering prompt and courteous responses, resolving issues efficiently, and maintaining a high customer satisfaction rate.Claims Processing Expertise: Managing end-to-end claims processing, including investigation, resolution, and coordination with third-party logistics providers.Data-Driven Decisions: Utilizing data analysis to drive continuous improvements, enhance store performance, and increase profitability.Cross-Functional Collaboration: Partnering with teams to gather and share customer feedback, leading to a significant increase in satisfaction scores and a reduction in complaints.Passionate about eCommerce, I strive to enhance customer experiences and optimize business operations, leveraging my skills to drive success in the digital marketplace.