E-commerce Associate

Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

December 26th, 2024 (yesterday)

Member Since

July 14th, 2022

Profile Description

Job responsibilities:
Day-to-day tasks necessary among any and all marketplaces:
•Listings + Listing Optimization.
•Inventory management.
•Variations.
•Fixing defects / case management.
•Reimbursements.
•Using Channeladvisor to execute changes / strategies.
• Proactive metrics reviews + maintaining “top rated” metrics.
• Account health appeals / violations.
• Managing and executing responsibilities in Upgrade to see actual info.
• Fulfillment and logistics support (FBA, WFS, Nineyard).
• Repricing according to goals set by clients & managers.
•Any other tasks / projects that may be assigned by team leaders.
• Providing daily updates, alerts, and followups with highly responsive and thoughtful
communication through multiple channels (phone calls, instant messaging, e-mail, & more).
• Manage potential conflicts with all partners and clients, both internally and externally.
• Asking the “five why’s” to problem solve.
• Always showing respect.
• Solving problems upon finding a defect, or asking team leads for support / guidance.
•Proactively involving the team in communications and status updates.
• Assisting in the adoption of the ongoing changes to the needs of our clients and marketplaces.

Marketplace managed:
Amazon, eBay, Walmart, and Newegg.

Apps familiar with:
ChannelAdvisor, Upgrade to see actual info, Nineyard, Sifted, Shipstation

Photo Edit:
Imagur, Canva, Photophea, Adobe Photoshop

AI app:
ChatGPT and Bard