Experienced in customer service, lead generation, Sales Sup

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

December 20th, 2024 (2 days ago)

Member Since

July 14th, 2022

Profile Description

Strong communication skills: This includes being able to listen actively, speak clearly, and write effectively. Being able to convey empathy and understanding is also crucial. Patience: Customers can be frustrated or upset, and it's important to remain calm and patient while working with them to resolve their issues.

Problem-solving: A good customer service representative should be able to quickly identify problems and find solutions that meet the customer's needs. Adaptability:  Customer service representatives must be able to adapt to different situations and customer needs.

Attention to detail: It's important to be thorough and accurate in recording customer information and documenting interactions. Teamwork: Customer service representatives often work as part of a team, so the ability to collaborate effectively is important.

Positive attitude: A friendly and positive demeanor can go a long way in making customers feel valued and appreciated. Product knowledge: Understanding the products or services being offered is crucial to providing effective customer service.

Time management: Being able to handle multiple tasks and prioritize effectively is important in a fast-paced customer service environment. Conflict resolution: Sometimes customers may have complaints or concerns that need to be addressed. Being able to resolve conflicts and de-escalate tense situations is an important skill for customer service representatives.