Recruitment, Operations, Customer Service, Technical Support

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

March 18th, 2025 (4 days ago)

Member Since

July 12th, 2022

Profile Description

I look into my client's businesses and fix the staffing and process pain points.

I resolve them by fixing tech issues and optimizing workflows. I would also bring in the right contractor(s) to execute & automate parts of the business.
My main focus is recruitment and operations. I and my multi-skilled team are currently working with multiple organizations. We want to free up more of your time so you can focus on growing your business.

I am currently running an Upwork agency named SuperTeam. Our team is one of the top-rated teams here on Upwork. With 80,000+ hours under our belt, we'll use our experience to help your business grow... And we would love to grow alongside you.

What the team currently specializes in:
Customer Service
Technical Support
Admin Support
Lead Verification
Cold Calls
Appointment Setting
Sales
WordPress Development
Order Fulfillment
Data Entry
Quality Assurance

Please leave me a message if you are interested in working with us. Let's talk!
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My background:
"Jack of all trades". I have almost 2 decades of experience working with the smallest start-ups, up to the biggest companies in the world. I can wear several hats. 

Skills:
English Fluency
Recruitment
Operations
HR Management
Customer Service
Tech Support
WordPress and Shopify Content Management
Quality Assurance
Executive Virtual Assistance
Applications I use or have experience with:
Communications - Slack, Zoom, WhatsApp, Google Suite, Skype, Grasshopper, RingCentral
Productivity - Google Docs, Google Sheets, Microsoft Word, Excel
Project Management - Asana, Teamwork, Monday, Trello, Jira, Streamtime, Everhour
Photo Editing - Adobe Photoshop CS6, Canva
Content Management - WordPress, Shopify
Social Media Management - Facebook, Instagram, Tiktok
Customer Relationship Management - Salesforce, Zendesk, GrooveHQ, Teamwork Tickets, Live Agent, Volusion
File-Sharing - Google Drive, Dropbox, WeTransfer, FTP
Other Apps - Clockify, Klaviyo, Unity3D
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What I am like to work with:
I am honest, responsive, and punctual. I like setting expectations so my clients and I are always on the same page.

I like getting feedback from my clients, and I use it to customize and improve the way I work.

I like taking on unfamiliar challenges and tasks, but I expect my clients to train and set me up for success.