Professional Virtual Assistant | Lead Generation Specialist | Appointment Setter | Sales Representative | Customer Service SpecialistHi, I'm Mabs. I have over a decade of experience in the BPO industry, I bring a wealth of knowledge and a proven track record in customer service, technical support, and sales. My journey in freelancing began during the pandemic, where I honed my skills in various virtual assistant roles, specializing in appointment setting, lead generation, and sales.Experience Highlights:BPO Expertise: Extensive experience as a Customer Service Representative and Technical Support Specialist with major companies such as T-Mobile, Comcast, and Wireless Watchdogs.Sales and Appointment Setting: Proven success as a Telesales Representative, Cold Caller, Lead Generation Specialist, and Appointment Setter. I excel in calling warm leads, verifying information, and setting up high-quality appointments.Technical Proficiency: Proficient in using CRM systems like Sales Force, HubSpot, Zoho, and Slack. Skilled in managing Google Documents and Google Calendar to ensure seamless operations.Project Management: Adept at managing calendars,
I am committed to delivering exceptional service with a keen eye for detail. My approach is client-centric, ensuring that all tasks are handled efficiently and with utmost confidentiality. I am adaptable, quick to learn, and thrive in fast-paced environments.Availability:
I am available for online meetings via Google Meets from 9 AM to 4 PM PDT, with Fridays reserved for emergencies only. I am ready to bring my expertise to your team and contribute to your success.Feel free to message me and let's work together.
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