Zamia
General Virtual Assistant / Customer Service Representative
Verified
Overview
Looking for full-time work (10 hours/day)
at $7.70/hour ($1,694.00/month)
Bachelors degree
Last Active
January 8th, 2025 (15 days ago)
Member Since
July 7th, 2022
Profile Description
no skill summary
Top Skills
In my role as a Customer Service Representative, I utilized Zendesk to efficiently manage and resolve customer inquiries across multiple channels, including voice, chat, and ticketing. I consistently handled a high volume of customer interactions, ensuring timely and effective solutions for issues related to refunds, delivery problems, and product concerns. My ability to quickly learn the platform allowed me to streamline processes and provide exceptional service, leading to a 100% customer satisfaction rate for the three-month period. I developed strong problem-solving skills and maintained a positive, customer-focused approach, ensuring a seamless and efficient experience for each client.
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
My strong communication skills, combined with deep product knowledge, enable me to address customer concerns promptly and effectively.
Office and Administration » Personal Assistant
Experience: 6 months - 1 year
I can effectively handle new issues thanks to my flexibility and quick learning curve, which makes me a valuable partner for any company or individual looking for effective virtual support.
Other Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naguilian, La union
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 40%
- Influence: 32%
- Steadiness: 18%
- Compliance: 11%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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