•6 years in the BPO industry
•4 years as a Quality Analyst:
-Monitors and evaluates agents across various channels (phone,
-Provides constructive feedback and coaching to agents for improvement.
-Creates reports summarizing findings, performance scores, and recommendations.
•2 years as a Customer Service Representative:
Assisting customers via phone,
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.