I have 7 years experience in the Business Process Outsourcing industry and have a strong background in Customer Service as representative and a Subject matter Expert. I am a hard-working professional who has been consistently praised as quality-oriented by my co-workers and management, on top of that I have almost 2 years experience of being a Virtual assistant, being Virtual Assistant. I am responsible for providing remote assistance to business management professionals.
My duties include conducting research and organizing data, interacting with customers or clients on my employer’s behalf and performing additional clerical duties like updating calendars or sorting documents.
-Worked with Amazon FBM and FBA Seller for 4 years via voice,
-Assisted Verizon wireless customer for 3 years over the phone.
Overall, I Have consistently demonstrated leadership, problem solving and team work abilities in every aspect of my role in my previous jobs.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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