Armand

TOP-RATED | Customer Service | Email Support | Dropshipping

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

February 16th, 2025 (3 days ago)

Member Since

July 2nd, 2022

Profile Description

I am a dedicated and detail-oriented Customer Experience Specialist with extensive experience in email and chat support, dropshipping, logistics, billing, and retention. I am skilled in managing client communications, resolving inquiries efficiently, and maintaining high customer satisfaction. Proficient in handling live tickets via Freshdesk and managing multiple concurrencies in chat. Adept at tracking orders, coordinating with internal teams, and ensuring seamless logistics operations. Strong background in customer retention strategies, problem resolution, and billing support. Committed to providing exceptional service while optimizing processes for efficiency and client success.

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

Customer Support » Technical Support

Basic Information

Age
36
Gender
Male
Website
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Address
Novaliches, Quezon City, Metro Manila
Tests Taken
IQ
Score:  127
DISC
Dominance: 9
Influence: 20
Steadiness: 39
Compliance: 32
English
C2(Advanced/Mastery)
Government ID
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