Rafael

Chat and Email Support/ QA/Leads/Strategy/A.I. Integration

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Overview

Looking for full-time work (8 hours/day)

at $6.80/hour ($1,196.80/month)

BS Computer Engineering

Last Active

March 29th, 2025 (10 days ago)

Member Since

July 1st, 2022

Profile Description

I’m a tech-savvy professional with a strong command of English—writing, reading, and speaking. Since my late teens, I’ve been passionate about building and tinkering with computers, making me a dedicated Computer Building Hobbyist. My expertise lies in personal computer hardware and cellular phone technology, but I also have skills across various other roles. I stay up to date with the latest advancements, quickly absorbing new information that sparks my interest.
I specialize in making technical concepts easy to understand. By using relatable analogies and simplifying complex ideas, I help clients grasp jargon with confidence. This approach not only makes learning more accessible but also ensures they fully understand the solutions I provide.
Beyond my technical expertise, I naturally adapt my communication style—whether in writing or speaking—to suit different audiences.
With a blend of technical skills, adaptability, and strong communication abilities, I thrive in both support and leadership roles, ensuring smooth and effective interactions with clients and teams alike.

Top Skills

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Office and Administration » AI Tools » ChatGPT

Experience: 1 - 2 years

I’ve been an early adopter of ChatGPT, and prompting has always come naturally to me. Since its public release, I’ve been teaching others how to effectively prompt the AI, helping them craft queries that consistently generate the answers they’re looking for.