Julie

Team Manager Customer Experience

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

December 1st, 2024 (2 days ago)

Member Since

June 29th, 2022

Profile Description

As a customer support professional with five years of experience in e-commerce platforms such as Upgrade to see actual info and True Classic, I am confident I have the necessary skills and expertise to excel in this role.
Throughout my career, I have gained extensive experience providing exceptional customer support through various email and chat platforms. I am well-versed in handling multiple inquiries, resolving complex issues, and providing prompt and effective customer solutions. My proficiency in multiple email and chat platforms, including Zendesk, Shopify, Gorgias, Merchant Dashboard, and Zowie, enables me to adapt quickly to new technologies and provide seamless support to your customers.
My experience also includes managing customer expectations, maintaining a positive attitude, and ensuring customer satisfaction. I am a quick learner and can work collaboratively with cross-functional teams, including sales, marketing, and product development.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Chat Support

Experience: 5 - 10 years

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

E-Commerce » Shopify

Experience: 2 - 5 years

Office and Administration » Translation

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 6 months - 1 year

Basic Information

Age
30
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  135
DISC
Dominance: 39
Influence: 25
Steadiness: 18
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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