Julie

Team Manager Customer Experience

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

February 26th, 2025 (today)

Member Since

June 29th, 2022

Profile Description

As a customer support professional with six years of experience in e-commerce platforms such as Upgrade to see actual info and True Classic, I am confident I have the necessary skills and expertise to excel in this role.
Throughout my career, I have gained extensive experience providing exceptional customer support through various email and chat platforms. I am well-versed in handling multiple inquiries, resolving complex issues, and providing prompt and effective customer solutions. My proficiency in multiple email and chat platforms, including Zendesk, Shopify, Gorgias, Merchant Dashboard, and Zowie, enables me to adapt quickly to new technologies and provide seamless support to your customers.
My experience also includes managing customer expectations, maintaining a positive attitude, and ensuring customer satisfaction. I am a quick learner and can work collaboratively with cross-functional teams, including sales, marketing, and product development.