I have been part of the BPO industry since 2012 and is well versed when it comes to customer service roles. I have already handled different accounts (Billing, Reservations (Airbnb), Telco and Social Media account) and I am well versed when it comes to billing, payment processing,
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.