A call center agent who transitioned to remote work and has handled several responsibilities, with skills in customer support, admin support, virtual assistance, appointment setting, basic graphic design, and social media content creation and moderation.
My dedication to streamlining operations, enhancing client engagement, and providing exceptional support has consistently led to positive outcomes for the teams and clients I've collaborated with.
Skills:
-Customer Support/Service
-Appointment Setting
- Social Media Content Creation/Moderation
Tools Used:
- ACSR
- Galileo
-Shopify
-Etsy
-Amazon Seller
-Zendesk
-Docket Manager
-Google Suite
-Job Nimbus
-Microsoft Word
-Canva
-VOIP Systems
-Meta Business Suite
-Canva
-Zoom
-Loom
-Google Meet, Chat
-Slack
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-Asana
-Zillow
Why Choose Me?
My diverse experience in virtual admin assistance, appointment setting, and social media management enables me to provide comprehensive support that meets the unique needs of any business. I am highly organized, reliable, and committed to delivering quality results. By partnering with me, you gain a dedicated professional who is passionate about contributing to your success.
Let's Connect:
I am eager to bring my skills and experience to your team. Let's discuss how I can help you achieve your business goals.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
In my role handling Administrative Management for a US printing company, I was responsible for streamlining daily operations, managing customer inquiries, processing orders, and ensuring timely communication between the production team and clients. My duties included handling invoicing, coordinating shipping logistics, and maintaining accurate records, all of which contributed to the efficient functioning of the business and high customer satisfaction.
Experience: 6 months - 1 year
I have hands-on experience in appointment setting for both a US Roofing Company and a Psych Clinic. For the roofing company, I managed client outreach, scheduled consultations, and ensured timely follow-ups, contributing to increased client acquisition. At the psych clinic, I coordinated appointments, maintained patient schedules, and handled sensitive information with care, ensuring a smooth and efficient booking process for patients and staff alike.
Experience: 2 - 5 years
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