I've been working as a call center agent in the BPO industry for almost 12 years now. I have learned a lot from my work, not just the skills alone that we have learned from work but also mingling/ socializing each other that develop my self-esteem.
I experienced doing inbound calls that includes universal calls, technical, billing, and etc. I also experienced doing outbound calls, working on different cases/tickets that have quota to reach per day. I have learned different skills just to resolve the customer's issue.
Working as a customer service representative is very fun and interesting.
Experience: 10+ years
Experience: 5 - 10 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.