Customer Service , Receptionist, VA, Sales, Tech.

Overview

Looking for full-time work (8 hours/day)

at $4.80/hour ($844.80/month)

Associates degree

Last Active

November 8th, 2024 (3 days ago)

Member Since

June 22nd, 2022

Profile Description

I'm a highly motivated and results-oriented customer service professional with over 10 years of experience in resolving complex issues and exceeding customer expectations. 

My diverse background spans insurance, sales, tech and virtual assistance. 

Giving me a strong skill set in: 

- Resolving complex customer issues:  Billing, technical support, account management, insurance policy transfers, and customer retention.

- Building lasting relationships:  Empathetic and effective communication with a focus on customer satisfaction.

- Driving results:  Up selling, cross-selling, lead generation, and appointment setting.

- Technical troubleshooting: Mobile phones, internet connections, and software. 

I'm eager to bring my proven track record of exceeding expectations to your team. 

What I can bring to your company: 

- Exceptional customer service skills:  I consistently provide solutions that exceed customer expectations and build strong relationships.

- Proven ability to resolve complex issues: I have a track record of finding creative solutions for challenging customer situations.

- Strong communication and interpersonal skills: I am an effective communicator and am able to build rapport with customers.

- A commitment to continuous learning:  I am passionate about developing my skills and staying up-to-date with industry best practices. 

I am confident that my skills and experience align perfectly with your company's values and goals.