I'm an experienced people manager in customer service and technical support. I have authored processes and mechanisms that help address performance management and service delivery. I am knowledgeable with SharePoint and proficient with Microsoft applications such as MS Word, Excel and PowerPoint. I have managed and initiated projects that address behavior, performance deliverables and employee satisfaction. I can communicate well in English and deal with high-level clients or senior leadership. If you are looking for a people manager who can deliver performance - I can definitely carry out!
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