1. Maintaining the team's vision and goals
2. Assuring daily service levels meet customer expectations
3. Mentoring, and developing quality customer service agent
4. Motivating employees to perform better and be more productive
5. Providing the appropriate tools and resources to produce quality work
6. Responding to escalated customer service issues
7. Improving staff knowledge of policies and procedures
6. Providing recommendations for performance improvement
7. Evaluating and improving customer satisfaction
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.