Customer Support Expert | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Associates degree

Last Active

February 20th, 2025 (5 days ago)

Member Since

June 19th, 2022

Profile Description

Customer service and virtual assistant professional with 9 years of experience. Throughout my career, I have honed my ability to provide exceptional support, ensure client satisfaction, and efficiently manage a wide range of tasks in the virtual workspace. My expertise includes handling inbound and outbound calls, chat support, technical support, and quality assurance. Additionally, I have experience in eCommerce management, account management, email and calendar coordination, and other administrative tasks.

Why Hire Me:

As an experienced customer service representative, I am skilled in understanding and addressing customer needs. My goal is to exceed expectations, resolve issues, and deliver the best possible customer experience. My dedication to providing exceptional service has strengthened my interpersonal and communication skills, while also honing my problem-solving abilities.

On the other hand, as a virtual assistant, I have successfully managed various administrative tasks, organizational responsibilities, and time management with great precision. My dedication to efficiency, adaptability, and strong organizational skills make me a valuable asset in any virtual work environment.

My previous work experiences have equipped me with adaptability, resourcefulness, and a passion for ensuring that every interaction, whether it is virtual or in person, is marked by professionalism and excellence. I'm excited about the opportunity to contribute to your success.

If you're looking for a reliable and resourceful customer service and virtual assistant, let's connect and explore how my skills and experiences can benefit your team or project!

Top Skills

Customer Support

Experience: 5 - 10 years

I have experience managing various accounts and departments, including SEO sales, health insurance sales and support, telecom sales, and technical departments. I have also handled the live chat department and phone support department.

Office and Administration » Personal Assistant

Experience: 2 - 5 years

I have successfully managed various administrative tasks, such as E-Commerce store management and account management. Scheduling a meeting for the clients, responding to emails, and maintaining good performance records.