I am confident that this position will make optimal use of the extensive skills and capabilities I have developed while working in a high-volume call center over the last 15 years. These include:
•Proven ability to resolve issues efficiently under stressful conditions displaying a high degree of tact and professionalism.
•History of success in both voice and non-voice accounts.
•Outstanding customer service and communication skills ensure the highest level of customer care.
•Demonstrated analytical and problem solving skills
•Track record of meeting and exceeding quality assurance expectations and standards.
•A reputation as a team player who develops and maintains positive working relationships.
•Demonstrated flexibility regarding working hours including holidays and weekends.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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