Alenn
Customer service Champion/Admin Assistant/
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $4.40/hour ($484.00/month)
Bachelors degree
Last Active
April 1st, 2025 (5 days ago)
Member Since
June 18th, 2022
Profile Description
I am a dedicated professional with 7 years of exemplary customer service experience, fostering genuine client connections for consumer and business accounts in one of the top banks in the United States. Proven track record of effectively managing high-value credit card accounts and adeptly handling collections for past due and delinquent accounts. I firmly believe in delivering customer service that mirrors the care and attention I would want for my own loved ones.
Additionally, I had 2 years of administrative assistant expertise in the real estate sector, specializing in NRFO unit buyer qualification. Collaborate seamlessly with brokers and agents to address sales and commission concerns, streamline housing bank loan processing, and manage meticulous documentation and receivables. Proficient in client data management and adept at creating and extracting reports to facilitate smooth operational processes.
Top Skills
Customer Support
Experience: 5 - 10 years
BPO Experienced in customer service. Handling Telco accounts,Credit Card and banking client for both consumer and business accounts.
Customer Support » Phone Support
Experience: 5 - 10 years
Handling inbound calls for high value clients, providing assistance for their banking concerns and needs.
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Assist clients over the phone in fluent English.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Mariano alvarez, Cavite
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 31
- Influence: 14
- Steadiness: 21
- Compliance: 34
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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