Versatile Professional with Expertise in Appointment Setting, Lead Verification, and Customer Service
I bring over 7 years of diverse experience in appointment setting, lead verification, virtual assistance, and customer service. My career highlights include:
Appointment Setter | 1 Year and 4 Months |
Successfully set high-quality appointments for a digital marketing company, contributing to significant client acquisition growth.Proficient in using CRM tools to track and manage leads.
Lead Verification Specialist | 1 Year and 1 Month | OP360
Conducted thorough lead verification to ensure data accuracy and reliability.Enhanced lead conversion rates by ensuring only qualified leads were passed to the sales team.
General Virtual Assistant | 1 Year and 1 Month | Rocket Station
Managed administrative tasks, scheduling, and client communications.Streamlined workflows and improved operational efficiency.Customer Service Professional | 4 Years | BPO Setup
2 Years in Customer Service:
Provided exceptional support, resolving inquiries and enhancing customer satisfaction.2 Years in Technical Support: Offered technical assistance and troubleshooting, ensuring minimal downtime and maximum client satisfaction.
Key Skills and Competencies:
Proficient in CRM and appointment-setting software. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Detail-oriented with a focus on accuracy and efficiency. Experienced in handling high-pressure situations with professionalism. I am passionate about delivering top-notch service and support to drive business success. If you're seeking a dedicated and adaptable professional to join your team, let's connect!
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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