Amazon Account Manager | Amazon Account Health Specialist

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

December 19th, 2024 (7 days ago)

Member Since

June 17th, 2022

Profile Description

6 years of experience as an Amazon Seller Support (FBA and FBM)
1 year of experience as an Amazon Customer Service Representative

Managed 45 + seller accounts - FBA and FBM
Amazon Catalog Specialist
Add a product via flat files
Brand Approval
Generate and analyze fulfillment reports
Appeal and remove Account Health violations
Fix all listing issues (stranded, deleted, suppressed, pricing, inactive, detail page removed)
Hazmat issues
Create cases with Amazon
Reimbursement Request (orders, lost &damaged, inbound shipment, removals, FBA fees, missing units)
Reconcile lost and damaged inventory
FBA Shipment creations
Removal & Multichannel Orders
Create variations
Negative Feedback Removal
Customer Review Removal
Returns & Refunds
Respond to buyer messages
Create coupons for aged inventory
Used Helium10 for SEO
A to Z claims & Chargebacks
Sending Cease & Desist letters for Hijackers

Used tools:
Helium10
Asana
ClickUp
Trello
Flowster
Airtable
Zoho
LastPass
Time Doctor
Hubstaff
Shipstation
BQool Repricer

Portfolio link: Upgrade to see actual info