Virtual Assistant

- Pure Voice Assistance - Provides assistance and support to customers whohave inquiries, concerns, or issues related to products, services, or orders. - Helps customers navigate the website and mobile app, guiding them through various features, settings, and processes. - Offers guidance and support for managing Prime memberships, includingbenefits, renewals, and cancellations. - Mainly assists customers with placing orders, making changes to existing orders, or canceling orders as needed. - Resolves customer complaints, troubleshoots technical issues, andaddresses billing or payment problems.

- Healthcare Agency based in Mooresville, North Carolina. End-to-end businesstransactions. Data Entry - Securing patient documents from medical providers or their offices - Reviewingpatient records following a preset guideline - Retrieving & storing patient documents to and from databases - Coordinating with medical staff in providers’ offices for any urgent needs about document requests - Coordinating with patients for any immediate needs concerning orders formedical supplies - Verifying insurance benefits and eligibility via providers portal or by calling to ensure claims will be processed smoothly - Processing pre-authorization requirements as mandated by the insurance - Making phone calls to doctor’s office, insurance companies, and patients as necessary - Other duties as assigned

- Healthcare Agency based in Mooresville, North Carolina. End-to-end businesstransactions. - Data Entry - Securing patient documents from medical providers or their offices - Reviewing patient records following a preset guideline - Retrieving & storing patient documents to and from databases - Coordinating with medical staff in providers’ offices for any urgent needs about document requests - Coordinating with patients for any immediate needs concerning orders formedical supplies - Verifying insurance benefits and eligibility via providers portal or by calling to ensure claims will be processed smoothly - Processing pre-authorization requirements as mandated by the insurance - Making phone calls to doctor’s office, insurance companies, and patients asnecessary - Other duties as assigned

- Real Estate Agency based in Texas, Arizona and Tennessee. - Scope of work: Outbound Calls. Cold calling group of numbers to generateleads, possible seller of their property. Set-up an appointment throughCRM/MLS. Manage their Email inboxes, arrange flights and bookings,respond to personal messages.

Scope of work: Outbound Calls. Cold calling group of numbers to generateleads, possible seller of their property. Set-up an appointment throughCRM/MLS. Manage their Email inboxes, arrange flights and bookings,respond to personal messages.